We are unable to provide refunds because of the nature of digital products.
1. A refund for the purchase of a single item.
The product will be exchanged once for the customer’s preferred item if it is cracked and totally non-functional.

Please Note: You can reach us via email support and chat for Exchange.

2. Membership Refund.
Memberships are not refundable.

3. Exceptions to Refunds.

Refunds are not offered.

You can cancel your Web Template Hub Membership Subscription at any time, and it offers a full suite of products at a very affordable price. We advise against buying the Membership just to test it out.

The demo import feature isn’t functioning.

Renewals are completely non-refundable, but you may easily cancel them from your My Account page whenever the payment is due on time.

making two refund requests for the same item.

Discounts and offers are only good for future orders; they cannot be used to request full or partial refunds for previous purchases.

Digital purchases cannot be returned or refunded, unless the item you bought is.

totally broken, and the primary product description was utterly false.
and neither one nor many of the files you downloaded from our website.

In the following circumstances, we also retain the right to deny a refund.
You’ve changed your mind regarding a product or service.
You accidentally purchased an item, and you have already downloaded or received the thing.
Your employee or convict had legal access to your account and purchased a product from it.
The product you downloaded cannot be installed.
The product does not work with your web server settings, WordPress, or plugins.
The thing doesn’t work the way you want it to.
A notice stating that a license key or activation is required is displayed by the product.
When you were installing the product, you ruined your website.

Technical assistance for Web Template Hub was not provided to you.

You are having trouble with your account because you refused to provide our support team access to your website so they could look into our product.

Please take notice of that as well. Anytime you want, you can delete your account.

However, cancellations are not eligible for refunds.


Any membership you buy cannot be returned or refunded.


You will no longer be able to utilize the premium products you downloaded if you receive a refund.


We may deduct the product’s decreased value from the amount of your refund if the product is still damaged after the update.


It may take up to 14 days for your account to show your refund.